How We Handle Your Account Questions
Most questions we get fall into four areas: getting into your account, moving money in or out via bKash, Nagad or Rocket, understanding how the lobby works on mobile, and reaching support when something is not clear. We have organised the answers to reflect exactly that flow. For deposits, the process is straightforward — open your bKash, Nagad or Rocket app, enter
the account number shown on the deposit screen, confirm your PIN, and the funds reflect in your wallet. Withdrawals go through a short verification check on our end before the amount lands back in your mobile wallet. If you are accessing the lobby on a phone browser, you do not need a separate app — the site adapts to your screen. Cricket
betting markets, including BPL and international matches, are available in the sportsbook section when you are logged in. Availability depends on your local law and eligible region.
- bKash
- Nagad
- Rocket